Privacy policy.

This policy explains when and why we collect personal information about our clients, how we use it and how we keep it secure.


Why do we obtain information from you?

We obtain information from you when you join any group classes, attend private sessions, attend workshops and or retreats, attend Physiotherapy appointments, attend Sports Massage appointments, make an enquiry, request a call back or join our facebook page. Your personal information will remain securely stored and not shared with any third parties (unless required in the ordinary course of providing you with the goods or services you have requested from us).

What type of information is collected from you?

  • Your date of birth, gender and age

  • Family members (if they also use our services and products)

  • Emergency contact information

  • Information about your health – only when relevant to the provision of our services to you (see ‘What we use your personal information for and the legal grounds’)

  • Purchase information – including products you currently hold with us and/or have purchased in the past

  • Visit information – including past and future appointment and class attendance date

  • Records of your contact with us

  • Marketing information including history of communications with you by email, and whether you open them or click on links

  • Financial and transactional data – when you make a payment with us in studio, over the phone, or on our website or app the transaction is processed by our business management software MindBodyOnline. When you make a payment or store billing information with us your Personal Information may be collected by their third party payment processors directly and not by us, and will be subject to the third party’s privacy policy. We have no control over, and are not responsible for, third parties’ collection, use and disclosure of your Personal Information.

For more information please refer to MindBodyOnline’s Privacy Policy and Security Policy


How is your information used?

We may use your information to:
Process a payment you have made
To carry out obligations arising from any contracts entered into by you and us
Seek your views and comments on services provided
Notfiy you of changes to our service
Send you communications


How can you access your information?

You have the right to ask for the information Moore Movement holds on you.
You can request at any time for the information to be deleted.

Security precautions in place to protect the loss, misuses or alteration of your information:
Non sensitive details (your email address etc) are transmitted normally over the internet, and this can never be 100% secure. As a result while we strive to protect your personal information , we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information we do our best to ensure its security.

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